Question 1

Can we service and log your Mercury Outboard service (3+3 year)?

Accepted Answer

Yes we are a Mercury Outboard Certified Service Centre and specialise in servicing Mercury outboards from 2HP to 600HP, including all Mercury 2 stroke, 4 stroke, Optimax, V6, V8 and V10 outboards. We log all relevant services with Mercury Marine Australia through the national Merclink system and can also sign and stamp your logbooks.

Question 2

How often should your Mercury outboard be service, and how long does it take?

Accepted Answer

The short answer is at a minimum interval of every 12 months. Most customers with boats usually kept in the water elect for us to look after all their annual maintenance. We arrange a lift time with The Boat Works, and once lifted we can arrange antifoul and polishing or detail services in tandem with you engine services. If you have a new engine, the schedule for all Mercury and MerCruiser engines in Australia is an additional service at 3 months (or 20 hours whichever first), then every 12 months (or 100 hours whichever first) from the original date of sale of the engine.

If your service is for a portable outboard or for your tender or a trailerboat, it may take 1-3 days on average. If your service if for a larger boat with triple Verado outboards which also requires antifoul, allow about 5 days.

Question 3

Are Mercury Outboard services at fixed rates, how much will the service cost?

Accepted Answer

All our logbook services are charged at a flat labour rate. Parts can vary from job to job depending on the condition of the engine and when certain items were last replaced. If you have any major issues found during a service we will always contact you and provide an estimate. You are also welcome to drop by our workshop so we can explain things in person and also while looking at your boat. The current Mercury logbook service labour rates and descriptions are available under the Mercury Service section of our website.

Question 4

Do you offer a workshop trailer smaller boats where you don't own a trailer?

Accepted Answer

Subject to availability to we lift boats less than 20 feet on or workshop trailer to minimise lift costs.

Question 5

Are there mobile services available?

Accepted Answer

Yes we have a mobile service available but typically our mobile services are limited to boats that are not able to reach our workshop due to a mechanical issue only.

Question 6

Do you service other brands of Outboard (not Mercury)?

Accepted Answer

We only service Mercury branded outboards, as we stock a wide range of parts and can offer prompt and reliable service.

Frequently asked questions